Scheduling Appointments:

Phone: 269-588-1441 

Fax: 269-775-7551


Hours are by appointment only. Our office is typically staffed between the hours of 8am and 4pm Mon-Fri.

 Please call the number above to contact our support staff to schedule a new patient appointment. You may also click the link below to see which clinicians have availability, put a hold on an openings and then our staff will call to collect your information for the appointment, if available.



4341 S Westendge Ave Suite 2212

Kalamazoo, MI 49008

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Billing, Claims, & Account inquiries Contact:

Phone: 269-588-1441 ext. 2

Fax: 269-775-7551




Disclaimer about electronic communication

The online portal and email communications are offered as a convenient way to exchange information, but it is not a contract or consent to treatment and does not constitute a client-therapist relationship. By agreeing to communicate through portal or email you understand that your information may not be secure and we cannot guarantee that your information won’t be lost, delayed, intercepted, corrupted or otherwise altered, rendered incomplete, or fail to be delivered. Therefore, if you choose to use the portal or email communication, you are authorizing Kristi J. Karel, LMSW, CAADC and Intentional Journey Counseling Services, PLLC to communicate electronically with you and you are assuming all responsibility and liability for any breach of confidentiality. This means that you are agreeing to fully release and hold harmless Kristi J. Karel, LMSW, CAADC and Intentional Journey Counseling Services, PLLC from and against any and all claims or liability of any kind or nature arising out of or in connection with such information you may send via portal or email.